Accessing Services at Queens General Hospital

The new main entrance at Queens General Hospital will be open beginning Tuesday, July 29.

This will be the main point of entry to the hospital. The main entrance should be used to access the medical unit and to register for programs and services such as blood collection, diagnostic imaging (x-ray), endoscopy and diabetes education. This entrance should also be used to access the gift shop.

People who are accessing emergency services and rehabilitation services (physiotherapy and occupational therapy) also have the OPTION of using the side entrance (former main entrance) and registering by telephone.

Patients requiring emergency services after 10 pm will continue to use the ambulance entrance.

The parking gates at Queens General Hospital have also been reactivated. Parking costs $4 per visit. Weekly and monthly rates are available for frequent visitors. There is also a free drop off and pick area at the main entrance for easy access.

The main entrance will also be used to access the Seeley Centre for Family Health when it opens in September.

Queens Celebrates Opening of New Health Centre and Medical Unit

A new medical unit and primary health-care centre at Queens General Hospital in Liverpool will help more people get the care they need close to home.

The new unit and centre were officially opened today, July 22. (Facts at a Glance)

"This project is an excellent example of the positive change that can happen when a community, private business, and government work together, with a shared goal of putting the needs of patients first," said Health and Wellness Minister Leo Glavine.

The province committed $3 million towards the $16-million renovation. The remaining funding came from private donors, the Queens General Hospital Foundation, the Region of Queens Municipality, and community fundraising.

"The province is proud to be part of this project, but it's the community that has really made it happen."

The new clinic will focus on health promotion, self-care and education. A variety of health professionals will be on-site to help patients improve their health and manage chronic disease.

The province has also committed $650,000 a year in operational funding for the new primary care clinic and modernized facility. This will go mainly toward hiring staff, including family practice nurses, a social worker, and a chronic disease nurse educator.

"The project was developed, designed and constructed to promote health and healing by offering space,
features and technology that support the delivery of quality care and services to the people of this community," said South Shore Health president and CEO, Janet Knox.

"With a clear commitment from the community, the region, the province and the Queens General Hospital Foundation - which made the single largest contribution to the project – we've reached ourcollective goal."

The new medical unit is focused on safety, healing, efficiency and privacy for the patient and staff. Improvementsinclude:

–- safety and efficiency features like ceiling lifts, adjustable cabinetry and better access to supplies

–- wider hallways and larger elevators that will allow staff to safely move patients in wheelchairs and beds

–- upgraded air handling system, upgraded electrical system and new generator

–- more handrails and visual cues to help people find their way around

–- rooms where patients can speak confidentially with health-care professionals

–- private washrooms for every inpatient, two isolation rooms and more handwashing stations

–- better healing environment through noise reduction, more natural light and warmer colour palettes.

"We have a long tradition of excellent health care in Queens. The community's generous support for this project will ensure that it is continued well into the future," said Region of Queens Municipality Mayor and former South Shore Health Board member Christopher Clarke.

Project Behind Schedule

The Queens General Health Project is a few months behind schedule.

Although they are working aggressively, the contractor is experiencing challenges related to the unavailability of materials and human resources. This will delay the move into the new facility.

South Shore Health is now expecting the handover in May. Following handover, the building will need to be commissioned, which means
bringing the heating, ventilation and air handling systems up and ensuring everything is in working order. The move will now occur sometime in July.

"We share the community's disappintment and will continue to work with the contractor to ensure the project is completed as quickly as possible," said South Shore Health's President and CEO Dr. Peter Vaughan. "The good news is that the project is still on budget and the delay will not impact construction costs."

We appreciate the public's ongoing patience, understanding and cooperation.

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