Visiting Hours

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As of April 1, 2012, visiting hour restrictions have been removed on all in patient units in SSH. Families and other partners in care are welcome 24 hours a day according to patient preference.

Consistent with delivering patient-centered care, South Shore Health staff and clinicians encourage families and other partners in care to be involved and supportive of the patient. We recognize that families are integral to patient safety, comfort, medical and psychological well-being and to the healing process.

Family members, as identified by the patient, provide support, comfort, and important information during ambulatory care experiences, a hospital stay in critical care, medical/surgical and specialty units,  in emergency room visits, and in the transition to home and community care.

Patients (or their decision-maker) will be asked to define the "family" and their preferences in their involvement in care and decision-making. These decisions will be documented in the patient's record.

The number of people welcomed at the bedside at any one time will be determined in collaboration with the patient and family. In situations where there are shared rooms, this negotiation will include the other patient, her or his family, and other partners in care. Visitors may be required to leave the room if the patient requires care.

Disruptive behavior and unsafe practices are not acceptable. These situations will be addressed directly and promptly.

All partners in care, and any guest of a patient, must be free of communicable disease and must respect the hospital's infection control policies.

If an outbreak of infection requires some visiting restrictions for public health reasons, the staff will collaborate with the patient and family to ensure selected visitors are welcomed to assure safety and emotional support of the patient.

Children of all ages supervised by an adult are welcomed. Children must remain with the adult who is supervising them.

Patients who want extra privacy or find the number of visitors tiring may request additional visiting restrictions. Please respect signage posted on the patient's door. Special arrangements may be discussed with the nursing staff.

Special Circumstances:

  • Intensive Care Unit (SSRH) – Immediate family only. Visits limited to 10 minutes. Special circumstances are considered. Please check at the nurse’s station.


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