If you have a valid Nova Scotia Health Card, most of the services you receive in hospital are paid for by the provincial
health insurance program. However there are some items that are not covered.
Patients are responsible for the cost of these services, supplies and procedures.
Items that are not covered include:
- Cosmetic Procedures
- Some Elective Procedures such as ear wax removal, skin scraping
- Splinting Supplies
- Sick Notes
- Elective Physical Exams
- Access to and release of personal health information
- *Preferred Accomodations
*Patients who are residents of Nova Scotia are covered for standard ward only. If you have additional health insurance, staff in the Business Office will bill your insurance company for preferred accommodation rates.
What is an uninsured service?
Services or take home supplies to patients that are not paid for by Medical Services Insurance (MSI).
Why does the hospital bill me for uninsured services?
MSI does not cover these services and supplies. South Shore Health does not receive funding to cover them therefore the cost is the responsibility of the patient.
How will I know if I am to be charged for an uninsured service or supply item?
A health care provider will speak with you if a fee applies to your visit.
What are Alternate Level of Care Fees?
Patients who have "medically discharged" from hospital are no longer entitled to insured hospital services. Medically discharged means that you no longer require acute care hospital services. If you cannot return home, you will then be classified as "alternate level of care" (ALC). Most ALC patients are waiting for admission to a Long-Term Care (LTC) facility. If you remain in hospital while waiting for LTC, you will be charged a daily fee to help contribute to the cost of your care. This fee is based on your income, and will be calculated by the Discharge Planner / Social Worker. Your Power-of-Attorney, Next of Kin, or family member, may assist you with this process.
How do you pay for supplies or services?
Before you leave the hospital, please arrange to pay your bill at the Business Office located on the main floor. Please bring your current health card. The Business Office hours are 8 am to 4 pm Monday to Friday. Patients are requested to pay bills during these hours. You may pay by:
- Bank card
- VISA or Mastercard